Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
Use the ADAPTIL Calm Refill every month to continue to help your dog feel comforted and secure at home, in situations like staying alone, loud noises, visitors and fears.
Brings you and your dog closer, by creating a reassuring environment at home. Continuous effect, provides constant comfort for your dog
Clinically proven, veterinary used and recommended
Easy to use
Just plug and play: screw the vial onto the electric Diffuser unit, plug it into an electric socket and switch it on
Leave the Diffuser switched on continuously
Good to Know
Each ADAPTIL Calm Refill covers an area up to 70 m2
Each Refill lasts up to 30 days. Depending on its environmental surrounds, each Refill may last between 3-5 weeks
Avoid plugging in the ADAPTIL Calm Home Diffuser under shelves and furniture, or behind doors, curtains and furniture
Ensure continuous comfort to your dog by using an ADAPTIL Calm Refill every month
The diffuser should be checked monthly and replaced every six months to ensure optimum effect
More information on how ADAPTIL works
Recommended by vets
The efficacy of ADAPTIL has been proven in numerous clinical studies published in reputable scientific journals and presented at international conferences.
Millions of dog owners around the world have noticed a huge difference in their dog after using ADAPTIL: their dogs feel more confident, more relaxed during challenging situations like loud noises, staying home alone, fears, training, travelling.
ADAPTIL is used and recommended by vets.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
Use the ADAPTIL Calm Refill every month to continue to help your dog feel comforted and secure at home, in situations like staying alone, loud noises, visitors and fears.
Brings you and your dog closer, by creating a reassuring environment at home. Continuous effect, provides constant comfort for your dog
Clinically proven, veterinary used and recommended
Easy to use
Just plug and play: screw the vial onto the electric Diffuser unit, plug it into an electric socket and switch it on
Leave the Diffuser switched on continuously
Good to Know
Each ADAPTIL Calm Refill covers an area up to 70 m2
Each Refill lasts up to 30 days. Depending on its environmental surrounds, each Refill may last between 3-5 weeks
Avoid plugging in the ADAPTIL Calm Home Diffuser under shelves and furniture, or behind doors, curtains and furniture
Ensure continuous comfort to your dog by using an ADAPTIL Calm Refill every month
The diffuser should be checked monthly and replaced every six months to ensure optimum effect
More information on how ADAPTIL works
Recommended by vets
The efficacy of ADAPTIL has been proven in numerous clinical studies published in reputable scientific journals and presented at international conferences.
Millions of dog owners around the world have noticed a huge difference in their dog after using ADAPTIL: their dogs feel more confident, more relaxed during challenging situations like loud noises, staying home alone, fears, training, travelling.
ADAPTIL is used and recommended by vets.