Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
Who doesn't love a good pair of boots?
We strive to display product colours as accurately as possible, but due to varying monitor settings, screen images are intended as a guide only. Some styles and patterns may vary slightly from image shown.
- Dimensions: Approx. 14 mmx 17 mm
- Dimensions: Approx. 0.5 inch x 0.6 inch
Materials:
Made of wood with hypoallergenic surgical steel posts and butterfly backs. Our earrings are sensitive-ear-friendly and are free from lead and nickel.
*NOTE: Wooden products have natural imperfections (varying grains, indents, etc.). These imperfections may become more apparent in wooden products that have been etched, scored, or printed. These are not flaws, but rather add to the handmade character of our product. Please keep this in mind when purchasing these products.
Care Instructions
Our products are made by hand with lots of love and may require some extra care to keep them looking their best.
- We do not recommend getting our products wet. This includes, but is not limited to swimming, bathing, and showering.
- Store earrings in a clean, dry environment, away from direct sunlight.
- Put our earrings on after applying any cosmetics, moisturisers, or spraying perfumes as these products may damage your jewellery.
- Remove products before sleeping.
- Clean using a damp microfibre cloth. Never use chemicals, and dry completely.
- When removing our earrings, we recommend that you apply pressure to the earring stud post and pull the clasp rather than pulling on the front of the earring, which may cause the glue to weaken.
Designed and made in Australia.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
Who doesn't love a good pair of boots?
We strive to display product colours as accurately as possible, but due to varying monitor settings, screen images are intended as a guide only. Some styles and patterns may vary slightly from image shown.
- Dimensions: Approx. 14 mmx 17 mm
- Dimensions: Approx. 0.5 inch x 0.6 inch
Materials:
Made of wood with hypoallergenic surgical steel posts and butterfly backs. Our earrings are sensitive-ear-friendly and are free from lead and nickel.
*NOTE: Wooden products have natural imperfections (varying grains, indents, etc.). These imperfections may become more apparent in wooden products that have been etched, scored, or printed. These are not flaws, but rather add to the handmade character of our product. Please keep this in mind when purchasing these products.
Care Instructions
Our products are made by hand with lots of love and may require some extra care to keep them looking their best.
- We do not recommend getting our products wet. This includes, but is not limited to swimming, bathing, and showering.
- Store earrings in a clean, dry environment, away from direct sunlight.
- Put our earrings on after applying any cosmetics, moisturisers, or spraying perfumes as these products may damage your jewellery.
- Remove products before sleeping.
- Clean using a damp microfibre cloth. Never use chemicals, and dry completely.
- When removing our earrings, we recommend that you apply pressure to the earring stud post and pull the clasp rather than pulling on the front of the earring, which may cause the glue to weaken.
Designed and made in Australia.