Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
Playtime is back. A chunky interactive toy that goes the extra mile. The loop gives you grip during tug-o-war and extra throwing distance. Hemp’s short fibres mean it sheds safer, cleans your dog’s teeth and is from low impact farming.
Made From:
HEMP
Growing densely in abundance, hemp saves precious arable land for farming. It makes a hardy rope that cleans dogs teeth as they chew.
RECYCLED COTTON
Silky soft and super strong. Our recycled cotton makes rope that will go the extra mile.
Quality Matters
SQUEAKY CLEAN TEETH
The tough fibres of hemp rope act as a natural toothbrush, helping to scrub off the bad stuff that gathers on your dog's teeth throughout the day. The more they chew, the cleaner their teeth. The cleaner their teeth, the more they can chew.
SAFER SHEDDING
Hemp sheds in short fibres that are unlikely to cause harm if ingested and should pass through naturally. We still recommend supervising your dog when they are playing with any toy. Otherwise, you never know what mischief they get up to.
SUSTAINABLE HEMP: SOME FUN FACTS
Hemp grows in abundance without a need for pesticides. It grows incredibly dense and tall, freeing up precious arable land for other crops. It needs very little water and returns 60 - 70% of its nutrients back to the soil.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
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Couldn't load pickup availability
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
Playtime is back. A chunky interactive toy that goes the extra mile. The loop gives you grip during tug-o-war and extra throwing distance. Hemp’s short fibres mean it sheds safer, cleans your dog’s teeth and is from low impact farming.
Made From:
HEMP
Growing densely in abundance, hemp saves precious arable land for farming. It makes a hardy rope that cleans dogs teeth as they chew.
RECYCLED COTTON
Silky soft and super strong. Our recycled cotton makes rope that will go the extra mile.
Quality Matters
SQUEAKY CLEAN TEETH
The tough fibres of hemp rope act as a natural toothbrush, helping to scrub off the bad stuff that gathers on your dog's teeth throughout the day. The more they chew, the cleaner their teeth. The cleaner their teeth, the more they can chew.
SAFER SHEDDING
Hemp sheds in short fibres that are unlikely to cause harm if ingested and should pass through naturally. We still recommend supervising your dog when they are playing with any toy. Otherwise, you never know what mischief they get up to.
SUSTAINABLE HEMP: SOME FUN FACTS
Hemp grows in abundance without a need for pesticides. It grows incredibly dense and tall, freeing up precious arable land for other crops. It needs very little water and returns 60 - 70% of its nutrients back to the soil.
