Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
The comfort, safety and technology of single-branch stirrups combined with the classicism of an eye set parallel to the tread.
Soft’Up Classic – exceptional comfort and performance
- Improved shock-absorption ability. Reduces the strain on each stirrup by two-thirds and relieves pressure on the rider’s joints and the horse’s back, thanks to the branch’s new geometry. 3 times more cushioning than a traditional stirrup.
- Centre of gravity is set towards the front. This causes a backwards movement of the tread which encourages the rider to keep their heels down.
- Wide carbon tread, tilted studs: a supporting surface that is 12% bigger alleviates the pressure points on the arch of the foot.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
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Couldn't load pickup availability
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
The comfort, safety and technology of single-branch stirrups combined with the classicism of an eye set parallel to the tread.
Soft’Up Classic – exceptional comfort and performance
- Improved shock-absorption ability. Reduces the strain on each stirrup by two-thirds and relieves pressure on the rider’s joints and the horse’s back, thanks to the branch’s new geometry. 3 times more cushioning than a traditional stirrup.
- Centre of gravity is set towards the front. This causes a backwards movement of the tread which encourages the rider to keep their heels down.
- Wide carbon tread, tilted studs: a supporting surface that is 12% bigger alleviates the pressure points on the arch of the foot.
