Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
- Protects eyes, ears, and nose
- Detachable nose flap
- Strong, breathable, 100% UV-protective mesh fabric
- Mask pops back to its original shape
The fly mask Pro protects the horse’s ears, eyes and nose against flies and other bugs. It offers maximum protection against insects while the mask doesn’t bother the horse. it’s the perfect solution for horses who are very sensitive to insects. The mask can be used in the field and is very resistant to playful horses.
Fabrics & materials
The mask is made of a strong yet extremely breathable mesh fabric. The nose flap of the mask is detachable, which offers you the opportunity to choose the amount of protection. The ears of the fly mask pro are made of a strong and very effective fly knitting mesh. This has a nice feeling on the horse’s ears as it is very breathable and light.
Shape & size
The mask is made of a strong 100% UV-protective mesh fabric and Lycra that won’t allow any bugs from flying in. Due to the plastic piping on the forehead, the mask doesn’t touch the horse’s eyes and always pops back to its original shape. The mask closes with a zipper and a press-button.
Care guide
Machine Washable
Most of our products are machine washable at 30 degrees. However, we recommend washing it as infrequently as possible and using our protective washing bags in order to maintain quality over the long term. We also recommend using professional machines (larger capacity) to limit damage due to the drum of the normal washing machine. To dry it, simply put it outside on a sunny day. The dryer is not recommended.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
- Protects eyes, ears, and nose
- Detachable nose flap
- Strong, breathable, 100% UV-protective mesh fabric
- Mask pops back to its original shape
The fly mask Pro protects the horse’s ears, eyes and nose against flies and other bugs. It offers maximum protection against insects while the mask doesn’t bother the horse. it’s the perfect solution for horses who are very sensitive to insects. The mask can be used in the field and is very resistant to playful horses.
Fabrics & materials
The mask is made of a strong yet extremely breathable mesh fabric. The nose flap of the mask is detachable, which offers you the opportunity to choose the amount of protection. The ears of the fly mask pro are made of a strong and very effective fly knitting mesh. This has a nice feeling on the horse’s ears as it is very breathable and light.
Shape & size
The mask is made of a strong 100% UV-protective mesh fabric and Lycra that won’t allow any bugs from flying in. Due to the plastic piping on the forehead, the mask doesn’t touch the horse’s eyes and always pops back to its original shape. The mask closes with a zipper and a press-button.
Care guide
Machine Washable
Most of our products are machine washable at 30 degrees. However, we recommend washing it as infrequently as possible and using our protective washing bags in order to maintain quality over the long term. We also recommend using professional machines (larger capacity) to limit damage due to the drum of the normal washing machine. To dry it, simply put it outside on a sunny day. The dryer is not recommended.