Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
The ROECK GRIP developed by ROECKL is the unmistakable original.
In fact, its uniqueness is clearly tangible. As is often the case, it is the details and especially the materials that make all the difference. ROECK-GRIP is an exclusive material. It is extremely breathable, elastic and supple. In short: It fits like a second skin. At the same time, it ensures excellent grip and tactility for handling the reins.
In order to guarantee the ideal fit, ROECKL uses classical French glove sizes. With sizes ranging from 6.0 to 11.0, that makes eleven sizes per colour – every equestrian is sure to find the perfect glove to meet their needs. The Munich-based glove tailors also attach great importance to the manufacturing quality:
The individual pieces are meticulously sewn together by hand. Seam tolerances of max. 1 millimetre are merely a tangible quality criterion, because comfort cannot be measured. The secret lies in the cuts and proportions. This is where ROECKL draws on 175 years of experience in the art of glove tailoring.
Convenient: The ROECK-GRIP is machine-washable at 30° Celsius (86° Fahrenheit). The characteristic fastener with the stylised hand logo reliably secures the glove around your wrist.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
The ROECK GRIP developed by ROECKL is the unmistakable original.
In fact, its uniqueness is clearly tangible. As is often the case, it is the details and especially the materials that make all the difference. ROECK-GRIP is an exclusive material. It is extremely breathable, elastic and supple. In short: It fits like a second skin. At the same time, it ensures excellent grip and tactility for handling the reins.
In order to guarantee the ideal fit, ROECKL uses classical French glove sizes. With sizes ranging from 6.0 to 11.0, that makes eleven sizes per colour – every equestrian is sure to find the perfect glove to meet their needs. The Munich-based glove tailors also attach great importance to the manufacturing quality:
The individual pieces are meticulously sewn together by hand. Seam tolerances of max. 1 millimetre are merely a tangible quality criterion, because comfort cannot be measured. The secret lies in the cuts and proportions. This is where ROECKL draws on 175 years of experience in the art of glove tailoring.
Convenient: The ROECK-GRIP is machine-washable at 30° Celsius (86° Fahrenheit). The characteristic fastener with the stylised hand logo reliably secures the glove around your wrist.