Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
This stunning pendant can be made with your braided horse hair or mine.
It is an exquisite and flattering size at approximately 21 x 22 mm. (about the size of a 10 cent coin).
Perfect on a fine chain, a chunkier rolo style chain or even a braided horse hair necklace.
Comes in a gift box and includes a complimentary stainless steel 45cm chain.
Available in
- Sterling Silver
- 24k Yellow gold plated over sterling silver
- 24k Rose gold plated over sterling silver
- 10k solid Yellow gold
- 10k solid Rose gold
HOW MUCH HAIR IS NEEDED?
- For this pendant I will need at least 60 strands of TAIL hair, at least 30cm long. If the tail hair is long, you can send half that amount. Mane can also be used sometimes.
If sending mane, please send at least 1/2 pencil thickness , as mane is much finer than tail.
IMPORTANT
Actual colours will vary from screen. Rose gold is a soft tone, not a harsh red. Solid gold items will have a lighter tone than plated items.
No refunds or cancellations will accepted after ordering, as each piece is made to order
This item is made to order. Please allow 2 - 5 weeks for this to be completed. (excluding Christmas , personal and Holiday periods)
Solid Gold options also available - contact me for a price
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
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Couldn't load pickup availability
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
This stunning pendant can be made with your braided horse hair or mine.
It is an exquisite and flattering size at approximately 21 x 22 mm. (about the size of a 10 cent coin).
Perfect on a fine chain, a chunkier rolo style chain or even a braided horse hair necklace.
Comes in a gift box and includes a complimentary stainless steel 45cm chain.
Available in
- Sterling Silver
- 24k Yellow gold plated over sterling silver
- 24k Rose gold plated over sterling silver
- 10k solid Yellow gold
- 10k solid Rose gold
HOW MUCH HAIR IS NEEDED?
- For this pendant I will need at least 60 strands of TAIL hair, at least 30cm long. If the tail hair is long, you can send half that amount. Mane can also be used sometimes.
If sending mane, please send at least 1/2 pencil thickness , as mane is much finer than tail.
IMPORTANT
Actual colours will vary from screen. Rose gold is a soft tone, not a harsh red. Solid gold items will have a lighter tone than plated items.
No refunds or cancellations will accepted after ordering, as each piece is made to order
This item is made to order. Please allow 2 - 5 weeks for this to be completed. (excluding Christmas , personal and Holiday periods)
Solid Gold options also available - contact me for a price
