Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
TuffRock Poultice™ is a topical preparation and brace.
It is the first 100% all natural product in the world manufactured from molecular reinforced hydrated alumino-silicates.
TuffRock Poultice™ is generally regarded as safe (GRAS)
Helps recovery from impact injuries, swelling, cuts & abrasions.
Soothes and cools extremely quickly by instantly removing heat from damaged areas using the same principals as a plate heat exchanger to reach under the skin and provide relief to areas that need it most.
Horses readily accept poultice application, just apply a small amount to damaged area, step back and let the horse feel the soothing effect, then apply 5 – 7 mm thick to injured area.
Please ensure cover extends to at least 2 inches outside effected area. Can be used without bandaging, or otherwise apply liberally, cover with damp paper, plastic and lightly wrap.
Pressure bandaging is not required.
Can be used to indicate rate of injury recovery or identify problem areas simply by observing wet and dry patterns over 45 minute period.
Poultice remains active (damp) longer on injured areas, non-injured areas dry normally.
TuffRock Poultice™ is generally regarded by our customers as far superior to any product on the world market today and highly recommend every float or barn to have a 1.8 kg tub at all times.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
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Couldn't load pickup availability
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
TuffRock Poultice™ is a topical preparation and brace.
It is the first 100% all natural product in the world manufactured from molecular reinforced hydrated alumino-silicates.
TuffRock Poultice™ is generally regarded as safe (GRAS)
Helps recovery from impact injuries, swelling, cuts & abrasions.
Soothes and cools extremely quickly by instantly removing heat from damaged areas using the same principals as a plate heat exchanger to reach under the skin and provide relief to areas that need it most.
Horses readily accept poultice application, just apply a small amount to damaged area, step back and let the horse feel the soothing effect, then apply 5 – 7 mm thick to injured area.
Please ensure cover extends to at least 2 inches outside effected area. Can be used without bandaging, or otherwise apply liberally, cover with damp paper, plastic and lightly wrap.
Pressure bandaging is not required.
Can be used to indicate rate of injury recovery or identify problem areas simply by observing wet and dry patterns over 45 minute period.
Poultice remains active (damp) longer on injured areas, non-injured areas dry normally.
TuffRock Poultice™ is generally regarded by our customers as far superior to any product on the world market today and highly recommend every float or barn to have a 1.8 kg tub at all times.
