Shipping & Return Policy
POSTAGE & DELIVERY TIMES
Orders will be fulfilled same day if ordered before 12pm. Orders are generally fulfilled within 2 business days (Normally the same or next day) if after 12pm. If an order cannot be fulfilled within this time period for any reason, we will contact the customers to notify of delays.
We use Australia Post as our primary carrier to all regions of Australia.
REFUNDS
You are able to return unwanted goods to us within 30 days of receiving the item(s). Refunds will be made by the original payment method.
Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
All goods are to be returned in their original packaging including labels and header cards and are to be unused. Any exchanges will be charged at our usual postage rates.
CLICK & COLLECT
If this product has a "Pick Up At Store" option, the order will normally be ready for pickup within 1 or 2 business days. The customer will be notified via email when their Click & Collect order is ready to pick up.
Please contact support@theequestrian.com.auto arrange refunds or exchanges.
Description
Meet the Explorer, our nod to the untamed charm of the Aussie outback. Made with top-notch wool felt, it's built to last and keep you comfy. With an adjustable sweatband and crown eyelets for breathability, topped off with our classic leather band, it's the perfect mate for all your adventures.
Hat Body: 17-24 Micron Pure Australian Wool
Sweatband: Soft Cotton Twill
Accessory: All Natural Leather
Our wool is sourced from small-lot farms in Australia. We source short, low-quality fibres the fashion industry doesn't use and turn them into high-quality felt products designed to last the extra mile.
Wool is natural, biodegradable, recyclable, renewable, and odour-resistant. It naturally regulates temperature, meaning it's warm in winter and cool in summer.
We use natural fibres that fit within natural carbon cycles. We only use synthetic fibres where a natural alternative is unavailable so that it won't cost the earth later. We don't mix fibres so that we can separate components for reuse or recycling.
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
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Couldn't load pickup availability
Size Charts
Please view all our size charts here.
Shipping & Refund Policy
Orders will be processed and shipped generally within 24 hours. Orders before 12pm will be shipped same day.
Please read Shipping Policy & our Refund Policy for more information
Privacy Policy
This Privacy Policy describes how theequestrian.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Visit the Privacy Policy for further information.
Description
Meet the Explorer, our nod to the untamed charm of the Aussie outback. Made with top-notch wool felt, it's built to last and keep you comfy. With an adjustable sweatband and crown eyelets for breathability, topped off with our classic leather band, it's the perfect mate for all your adventures.
Hat Body: 17-24 Micron Pure Australian Wool
Sweatband: Soft Cotton Twill
Accessory: All Natural Leather
Our wool is sourced from small-lot farms in Australia. We source short, low-quality fibres the fashion industry doesn't use and turn them into high-quality felt products designed to last the extra mile.
Wool is natural, biodegradable, recyclable, renewable, and odour-resistant. It naturally regulates temperature, meaning it's warm in winter and cool in summer.
We use natural fibres that fit within natural carbon cycles. We only use synthetic fibres where a natural alternative is unavailable so that it won't cost the earth later. We don't mix fibres so that we can separate components for reuse or recycling.
